Your personal information is extremely important to us. In this privacy policy, we clearly explain — what data is collected, why it is collected, and how it is kept secure.
Various types of information are collected from you when you register and use Desi Serial's services. The sole purpose of this data collection is to provide you with the best possible gaming experience and to ensure your account's security. Privacy is not just a rule for us — it is the very foundation of our service.
We collect the following information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile Number, Email Address | Account notifications |
| Payment Information | BKash/Nagad/Rocket number | Deposits & Withdrawals |
| Device Information | IP address, browser, OS | Fraud Prevention |
| Gaming Activity | Betting history, session duration | Responsible Gaming Monitoring |
Desi Serial uses your data only for limited, defined purposes. We never sell your information to advertising companies or third parties. Below is a transparent list of how we use your data:
Desi Serial never uses your data for marketing purposes without your consent. You can opt out of marketing emails or SMS at any time.
Desi Serial's website uses cookies and similar technologies. Cookies are small text files stored in your browser that help remember your session and preferences.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Desi Serial never sells your data. However, limited information may be shared with trusted partners in certain specific circumstances:
Desi Serial does not sell your data to any ad networks, data brokers, or social media companies — this is our unwavering policy.
Your data is retained only for as long as necessary. Below are the retention periods for different types of information:
Once the retention period expires, data is securely deleted or anonymized. Even after your account is closed, certain data must be retained for a defined period for legal reasons — this is mandatory under Bangladesh Financial Intelligence regulations.
Desi Serial protects your data using the highest industry-standard security technology. Our security infrastructure is continuously upgraded.
Desi Serial gives you full control over your own data. You have the following rights:
To exercise any of these rights, please contact our support team. We typically respond within 30 business days. Please note that some data may not be immediately deletable due to legal retention obligations.
Desi Serial is strictly for users aged 18 and above. We do not knowingly collect data from minors.
A note to parents — please ensure your child cannot access this platform. Use parental control software and keep your devices password-protected.
Desi Serial may update this privacy policy from time to time. For any significant changes, we will notify you in advance.
Continued use of Desi Serial after any updates will be considered acceptance of the revised privacy policy. Please check the "Last Updated" date at the top of the page from time to time.
For any questions or concerns about our Privacy Policy, please contact our Data Privacy Team:
At Desi Serial, you have complete authority over your data — make any decision, at any time.
You can contact our support team to find out what information we hold about you.
If any name, number, or address is incorrect, contact support — it will be corrected promptly.
You may request the deletion of your personal data under specific conditions.
Request a download of your data in a machine-readable format.
You can request to stop marketing SMS or emails at any time.
You have the right to object to the use of your data for specific purposes.
More than just a promise — we back your privacy with real technology and processes.
Your every action is protected with 256-bit AES encryption. No one can intercept your data in transit.
Desi Serial never sells your data to third parties. Our revenue comes from gaming services — not your information.
Identity verification data is used solely for regulatory compliance — not for advertising or profiling.
Once the retention period ends, data is automatically and securely deleted — no manual intervention required.
Our security systems are independently audited by a third party every year, with reports made publicly available.
Our expert team is always here to help with any data-related concerns — support is available in Bangla.
Your data is fully protected at Desi Serial. Register today and become part of Bangladesh's premier gaming platform.